Terms of service

Last updated 16 September 2026.

Who we are

Skill Publisher is provided by Digital Tactics Ltd., a private limited company registered in England and Wales, company number 07666910, VAT number GB 118 564 211. Registered office: Ground Floor, 19 New Road, Brighton, East Sussex BN1 1UF. Trading address: 5 Boundary Road, Hove, East Sussex BN3 4EH. You can reach us by email at [email protected] or through the contact form.

What is being sold

One of three things.

• A skill, or a pack of skills, in the open Agent Skills format, together with the test questions you supplied run against an agent with the skill loaded and without it, and the answers produced in both cases.
• An assessment and refresh of a skill you already run: a scored assessment, an updated skill where one is warranted, and a line-by-line diff. Where the assessment finds the skill is still current, the assessment alone is the delivered outcome.
• An agentic framework build, scoped and quoted in conversation before any payment. These terms cover the skill products; a framework build is governed by the statement of work agreed for it.

Prices and VAT

Digital Tactics Ltd. is registered for VAT in the United Kingdom, VAT number GB 118 564 211. Skill products are priced excluding VAT, with the price including VAT at the standard UK rate of 20% shown beneath. At checkout, the VAT that applies to you is calculated from your billing address and shown before you pay, and you receive a VAT invoice.

If you are buying for a business outside the UK, enter your VAT or tax ID at checkout. Where the reverse charge applies, no UK VAT is added and you account for any tax due in your own country. A quote for a framework build is likewise given excluding VAT, which is added to the invoice where it applies.

If you are not registered for VAT, the price including VAT is the one that applies to you, and the total at checkout is the full amount you pay.

Scope is fixed by the brief, the test questions and any material submitted at the time of payment. Work added afterwards is a new order.

What you must supply

A brief, at least one test question, and a description of what a good answer must do. For an assessment and refresh, the skill you want assessed. We may ask for clarification before starting; the delivery clock runs from when that is resolved.

Material you send us

You confirm that you are entitled to share anything you send us and that doing so breaches no obligation you owe to anybody else. We use it to build your deliverable and for nothing else. See the privacy note for how it is handled and how long it is kept.

Delivery

Any turnaround we quote is an estimate, not a guarantee, and time is not of the essence. It runs from the date the brief is accepted rather than the date of payment, and where a brief needs clarification it runs from when that is resolved. We will tell you if a piece of work is going to take materially longer than estimated.

Refunds and cancellation

This is primarily a business-to-business service, and each order is bespoke work produced to the brief, the test questions and the material supplied with it.

Before work starts. Tell us before we begin and we will refund you in full. We will confirm by email when we start.

Once work has started. Because the work is produced to your specification it cannot be resold or reused, so we cannot refund it once it is under way. Where we have started but not finished, we will refund the part not yet done.

An assessment that finds nothing to change is a delivered outcome, not a failure to deliver, and is not refundable on that basis. It is the answer the assessment exists to give.

If you are buying as a consumer rather than for a business, you have 14 days from your order to cancel. When you order, you ask us to start the work straight away and confirm you understand that your right to cancel ends once the work is complete. If you cancel within the 14 days before we finish, we refund what you paid less a fair amount for the work already done. To cancel, email [email protected] or use the contact form. Nothing here affects your statutory rights.

What we do not promise

A skill reflects what its sources support. Where the available material does not support the brief, we say so before delivery; that is a delivered outcome, not a failure to deliver.

The test results describe how an agent responded to your questions on the day we ran them, with the models and tools available then. They are evidence, not a guarantee of future behaviour: models change, and the same question can produce a different answer on a different day. We do not warrant any particular business result from using a skill.

The Agent Skills format is an open standard maintained by others. We do not control it, and we do not warrant that any particular third-party tool will continue to support it.

Intellectual property

The skill we write for you, and the test results that come with it, are yours on payment. Our own methods, tooling and skill library remain ours; buying a skill is not a licence to them.

Third-party source material remains the property of its rights holders. We do not reproduce extracts from it in what we deliver: a skill states the practice in our own words, and where a source matters we cite and link it rather than quote it. What we hand over is therefore yours to use and publish without needing anyone else's permission.

Liability

We carry out the work with reasonable care and skill. Beyond that, skills are provided as is. Whether to deploy one, and how far to rely on what an agent produces with it, is your decision and your responsibility.

Output will vary with the model you use, its version, your prompts and your own systems. Generative AI is non-deterministic: the same skill and the same question can produce different answers on different runs. We do not warrant that any output will be accurate, complete, lawful or fit for a particular purpose, and you should apply your own judgement and review before acting on it or putting it in front of anyone else.

To the fullest extent the law allows, we are not liable for any loss arising from the use of a skill or its output, including lost profit, lost business, or any indirect or consequential loss. Where we are liable, our total liability for any order is limited to the amount you paid for it. Nothing here limits liability for death or personal injury caused by negligence, for fraud, or for anything else that cannot lawfully be limited. If you are a consumer, this does not affect your rights under the Consumer Rights Act 2015.

Governing law

These terms are governed by the law of England and Wales, and the courts of England and Wales have exclusive jurisdiction.